Shipping policy
Shipping Policy
At LineShadow, we ship orders to customers worldwide. Please review our estimated processing and delivery times below.
Order Processing
After your order is placed, please allow approximately 3–5 business days for your order to be processed, prepared, and shipped.
Once your order has shipped, you will receive your tracking information.
Tracking Updates
Please note that tracking may not show detailed updates immediately after shipment.
For international orders, tracking generally begins showing more detailed local updates once the package reaches your destination country. This usually takes approximately 4–6 days after shipment, but it may take longer depending on the destination and shipping carrier.
A lack of tracking updates during this period does not necessarily mean your package has stopped moving.
Final Delivery
Once your package reaches your destination country, it will normally be transferred to a local delivery carrier.
Final delivery generally takes approximately 2–5 business days, depending on your location and local courier.
Estimated Delivery Time
Most LineShadow orders are delivered within approximately 10–25 days from the date the order is placed.
Please understand that these are estimated delivery times and are not guaranteed. Some orders may arrive earlier, while others may take longer due to customs processing, carrier delays, public holidays, weather conditions, high shipping volumes, remote delivery locations, or other circumstances outside our control.
International Shipping
International orders may be subject to customs inspections, import procedures, duties, or taxes depending on the destination country. Customs processing may also increase delivery times.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the address can be changed.
Questions About Your Shipment
If you have questions about your order or shipment, please contact us:
LineShadow Customer Support
Email: support@LineShadow.com